It’s not a software problem. It’s 40 WhatsApp groups.

They already use WhatsApp every day. For most updates they send a photo or a voice note to one number, in their own language, and the system does the tagging and translating. Supervisors get simple phone forms with big buttons, and signing only works on site. We train supervisors on site, not in a classroom.

No. Keep your groups for talking. The bot is one extra contact: workers send job photos to it directly, and supervisors can forward anything from a group to it. WhatsApp’s official business tools only allow small groups, so we don’t rely on reading your big groups. That also means we are not reading your private chats.

Records stay in your own Google Drive or SharePoint, or on a server in the Singapore region. Access is by role: workers see their jobs, clients see only theirs, and prices stay with management. Residents’ details and unit numbers are masked on client portals, and everything has an audit log. PDPA fines can reach 10% of Singapore turnover (or S$1M), so we set retention and access rules with you from day one. You own the data and can export it at any time.

Discovery takes a few working days: we sit with your supervisors and admin and follow one real job. The first workflow (usually photos and completion reports) is typically live in about 4–6 weeks, with weekly releases after that. Our last contractor build had its first usable version in about six weeks (a sample figure, pending the client’s confirmation). It depends on how many forms and clients you have.

Yes. We import your current job list, SOR rates, worker list and cert dates from Excel. Reports and claim packs export to Excel or PDF in the formats your clients already accept. Where your accounting system has an export or an API, claims and invoices can flow into it. If it doesn’t, we produce a clean file your accounts team can import.

It will sometimes, so it never has the last word. When it isn’t sure which job a photo belongs to, it asks the supervisor (“Blk 128A or 130? Tap 1 or 2”). VOs, reports, claims and anything that goes to a client or an authority stay drafts until a named person approves them. The original photo and message are always kept, so any tag can be checked and fixed.

The PTW rules say the permit must be applied for, evaluated, issued by the PM, posted at the work area and kept. They set the process, not the paper. We build your existing procedure into the app so the steps can’t be skipped, and every signature carries a location and a time. E-permit systems are already on BCA’s list of pre-approved productivity solutions, so digital permits are an established idea. Your WSHO signs off the digital procedure before go-live.

We give a fixed quote after discovery, and support continues after go-live. On funding, be careful: qualifying AI spend may get a 400% tax deduction on the first S$50,000 a year for YA 2027 and YA 2028 under the Enterprise Innovation Scheme (hardware and grant-funded spend are excluded, and there is no cash payout for the AI category), so check with your tax adviser. PSG only covers pre-approved vendor solutions. A custom build like ours is not on that list, so please don’t plan around a PSG grant.