Coaches coach. The admin runs itself.
Trial enquiries answered and booked on WhatsApp in seconds, members who are drifting away spotted weeks earlier, and every follow-up drafted in the coach’s own voice, waiting for their tap.
What you can try on this page
- 01Studio 2nd Brain
- 02Trial booking bot
- 03Churn radar
- 04Coach follow-ups
What eats the week
Members don’t quit. They drift.
Most cancellations start six weeks earlier, with fewer visits nobody noticed. Meanwhile trial enquiries sit in Instagram DMs while coaches are on the floor.
- 01
Trial enquiries wait hours
Leads come in on Instagram, WhatsApp and the website while everyone is coaching. By the evening reply, they have booked somewhere else.
about 1 in 3 trials lost to slow replies - 02
Nobody sees the drift
A member going from 4 visits a week to 1 looks fine on the billing report until the cancellation email arrives.
S$11k monthly revenue at risk - 03
Follow-ups depend on memory
Coaches mean to message the member who missed a week. Between classes, it rarely happens.
0 follow-ups on most missed weeks - 04
Full classes push people out
The 7pm class is always full. Members on the waitlist quietly stop trying.
up to 9 on one waitlist - 05
Policies live in one head
Freezes, pack extensions and injury rules get answered differently by every coach and front-desk shift.
inconsistent answers, refund disputes - 06
Five studios, five spreadsheets
The owner pieces together fill, conversion and churn from different tools every Sunday night.
4–6 hours a week
What we build
One brain for every studio.
Bookings, visits, chats and coach notes flow into one place. Agents watch it and draft the next step.
Comes in from
Goes out as
Studio platform
Five studios, one screen.
Switch screens in the sidebar: trial pipeline, churn radar, coach drafts, class fill and the knowledge base.
Good morning, Melissa
Thu 24 Sep · 5 studios · updated 06:00
| Studio | Members | Class fill | Churn / mo | Net new | Revenue at risk |
|---|---|---|---|---|---|
| Tanjong Pagar | 486 | 86% | 1.4% | +14 | S$3,620 |
| Novena | 402 | 81% | 1.1% | +9 | S$2,610 |
| Tampines | 391 | 69% | 1.6% | +2 | S$2,140 |
| Holland Village | 318 | 77% | 0.9% | +7 | S$1,720 |
| Jurong East | 245 | 72% | 1.2% | +4 | S$1,150 |
WhatsApp bot
Booked before they close the app.
Trial enquiries, win-backs, coach questions and the owner’s brief, all on WhatsApp.
What the system did
Nothing yet. Send a message on the phone and the actions show up here as they happen.
Workflow automations
The follow-ups nobody has time for.
Press execute on any workflow to watch it run node by node.
Every ad lead gets a WhatsApp reply inside a minute, is qualified in plain conversation, and is booked into the right beginner class. Injuries go to a coach first.
- Press Execute workflow to run it with sample data. Click any node to see what it does.
Hermes AI agents
A front desk that never sleeps.
Each agent has a job, tools and limits. Anything about price, health or refunds waits for a person.
Replies to every trial enquiry within a minute, day or night, qualifies it in plain conversation and books the right beginner class..
Press Run this agent to watch one of its runs. It will stop and ask you before anything goes out.
- · Reply to new leads and answer price questions
- · Book beginner trial classes with space
- · Take the S$25 trial payment by PayNow
- · Send reminders and "what to bring"
- · Booking anyone who mentions an injury or pregnancy
- · Any discount outside the price sheet
- · Corporate or group enquiries
AI 2nd Brain
Ask about any member, any studio.
The owner and coaches ask in plain English and get answers with sources.
Ask Monsoon Athletic anything.
Type a question in the box below, or try one of these. The answers come from this sample company’s files, chats and meeting notes.
Before / after
What changes, in numbers.
Illustrative estimates based on comparable builds. Your numbers depend on volumes and the workflows we automate first.
Rollout
How we would roll this out.
We start with one department and the workflow that costs you the most, prove it works, then expand. Nothing goes live without your sign-off.
- Week 1–201
Map & connect
Booking system, check-ins and WhatsApp connected. Policies and price sheets loaded into the brain.
- Week 3–402
Trial bot live
Enquiries answered and booked 24/7 at one studio, then all five.
- Week 5–603
Churn radar & drafts
Coaches start approving follow-ups from their phones.
- Ongoing04
Run & expand
Class planning, PT packages and referral flows once the first two pay for themselves.
FAQ
Questions owners ask us.
Does it replace our booking software?+
No. It connects to the booking and check-in system you already use and works on top of it.
Will members know they are talking to a bot?+
Yes, the bot says so. Anything about health, injuries, refunds or price exceptions is handed to a person.
Do coaches need to learn a new app?+
No. Drafts arrive on WhatsApp. They tap approve, edit or skip.
What about member privacy?+
Coach notes follow your own PDPA policy on what may be recorded. Data stays on a server set up for you.
We only have one studio. Is it worth it?+
The trial bot and follow-up drafts usually pay for themselves first. The multi-studio views can come later.
Other industries
All industries →Next step
See your business in one of these. Then we build it.
Book a 30-minute call. We map one workflow that costs you the most time, show you what it looks like automated, and tell you honestly if it is worth doing.